Original topic:

Samsung PowerGrill Duo Microwave Not Working

(Topic created: 07-22-2025 08:06 AM)
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JAY1231
Constellation
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Kitchen and Family Hub

The power to the microwave comes on but does not heat up food.  Anything I can trouble shoot?

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello JAY1231, I've located our troubleshooting article here- https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to assist with your heating concern. 

 

If the issue is still persistent visit our Support Center to request service.