- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-20-2018
05:45 PM
(Last edited
06-02-2023
05:23 PM
by
SamsungAl
) in
My family hub touchscreen does not respond to touch since yesterday , I can’t unlock the screen. I turned off the screen and turned it back but I can’t unlock the screen. I unplugged the fridge and it didn’t work either.
Solved! Go to Solution.
- « Previous
- Next »
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-26-2022 11:59 AM (Last edited 04-26-2022 12:03 PM ) in
Kitchen and Family HubI see lots of people having issues with their family hub & touch screen not responding. I tried to reply to those posts but it seems to not allow me to once there has been a reply by Samsung. I found a fix for this issue last night. Inside your fridge next to the power switch is a USB port. I was able to plug in a wired mouse and reset my touchscreen and perform an update through this and get my touchscreen to work again. I hope this helps the ones that are still having this issue. Feel free to reach out if you need more details.
![](/skins/images/0E5B6826D3B9714E4DB8CA7AC5A59639/responsive_peak/images/icon_anonymous_message.png)
- « Previous
- Next »