THIS REFRIGERATOR IS DEFECTIVE, HAS BEEN SINCE DAY 1. SAMSUNG REFUSES TO GIVE ME A REFUND. THIS IS A HEALTH HAZARD DEFROSTING YOUR REFRIGERATOR ONCE A WEEK, WITH FOOD AND BEVERAGES SPOILING.
Hi there, I can certainly understand your frustration with having these issues with your ice maker. If you would like, you always have the option to reach out to one of the moderators here in a private message. We would be happy to review your case for any additional resolution options available. Please include your model and serial number in the message, as well as any ticket numbers you have received from Samsung. We appreciate your patience with this, and look forward to helping you get this resolved.
