JUMP TO SOLUTION Solved

Original topic:

Food item lists with expiration dates keep disappearing from my Family Hub

(Topic created: 05-01-2022 07:30 AM)
1324 Views
userFcL2AyQc44
Constellation
Options
Kitchen and Family Hub

I keep adding food items and expiration dates to my Samsung Family Hub refrigerator and they are there for a day or two and then they disappear. But I'm still logged into my account on the family hub. This didn't used to happen so it seems a software update might have caused this glitch. Is there a fix?

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or emailed at support@smartthings.com