Filled pitcher this morning 3/4 of the way and will not dispense water. The settings are flashing Yes and No and if I try to select Yes or No it chimes at me. I've replaced the filter, cleaned up and water that is spilled. Also have water pressure as I can hear it when I put the filter in and set it. This seems like it's something simple, so any ideas? Thanks!
Hello@WatsOn2000! Thank you for reaching out! I would recommend trign the information in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If this doesn't help then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello@WatsOn2000! Thank you for reaching out! I would recommend trign the information in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If this doesn't help then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
