Original topic:

Unable to pair 9500s and HW-Q800d

(Topic created: 4 weeks ago)
324 Views
Chukigek
Constellation
Options
Home Theater

No matter what I do - tried to pair with subwoofer off, as suggested in other topic, tried to update its firmware - after update process for both rear speakers sound bar shows "update fail", however it's obvious soundbar sees them as once they are on, I start to have rear channels levels in Smart things app. Also I loose sound from woofer if 9500s are on - so it's some kind of interference.. 

any suggestions are appreciated, as I'm just about to return it to Amazon..

0 Replies