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Lost audio on Premiere LSP9T

(Topic created: 07-01-2021 10:10 PM)
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Samsung_XWn0Ace
Constellation
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Home Theater

Just received the projector a few days ago. Last night, all apps have lost audio. It will still make the sound when the projector is turned it on, though.  By the way, I'm only using the projector speaker for the sound. Anyone else has seen this issue?

 

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SamsungLK
Samsung Moderator
Samsung Moderator
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Home Theater

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202525/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLK
Samsung Moderator
Samsung Moderator
Options
Home Theater

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202525/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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