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Original topic:

HW-Q900A Soundbar updates interrupt operation

(Topic created: 11-12-2025 01:57 PM)
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BrianS2
Asteroid
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Every now and then Samsung update the firmware/software and this interrupts the operation , usually it interrupts for a few hours! Next day operation is restored. WHY do they do this withour warning? 

 

I have now disabled automatic operation and manual update only from now on.

 

But I can't find out the latest software update version and how to find out if I have the latest. Any suggestions would be welcome.

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Solution
MrGhoul
Black Hole
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BrianS2
Asteroid
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Home Theater

THanks but this does not answer the question, I already went there  before my post. Does NOT show current firmware/software revisions and why samsung update disrupts use of soundbar.

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Samsung_Moderator
Community Manager
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Hello BrianS2, welcome to the Samsung Community!
During a firmware update, the soundbar temporarily disables its normal functions because core system files are being rewritten. This precaution prevents interruptions that could corrupt the update and potentially damage the device. Keeping the soundbar inactive ensures a safe and complete installation.

It looks like youโ€™ve already taken steps to avoid unexpected interruptions, which is great! Manual updates are definitely the best way to maintain control over the process.

Hope this explanation helps clarify things! 

BrianS2
Asteroid
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Home Theater

Thankyou for the reply, makes sense , but I still would like to know where I can check the latest release versions of the updates. I have hunted all over and cannot see this information.

 

Brian

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Samsung_Moderator
Community Manager
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@BrianS2 Here is a link to our Support page with downloads available for you, tailored specifically to your device's model. 
https://www.samsung.com/us/support/downloads/?model=N0054776&modelCode=HW-Q900A/ZA
Hope this has the information you are looking for! 

BrianS2
Asteroid
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That is fine, this info was on a US site and I have been looking on the Australian one. 

 

Thankyou for your help on this.

 

Brian