Bluetooth Device will not connect

[JustinKropetz]

I have a bose solo soundbar series ii. I have tried connecting the soundbar to my Galaxy S23 Ultra. 

I have performed a Network Connection Reset and that still did not help.

The sound bar shows up in devices however when I select it, nothing happens.

[VerbumVeritum]

Does the soundbar successfullyl connect to other phones/devices via Bluetooth?

[JustinKropetz]

Yes and ironically enough it paired flawlessly with my wife's iPhone 🤷‍:male_sign:🤦

Thank you for your response!

[JustinKropetz]

I can connect to random Bluetooth devices in my neighborhood that are in close proximity 🤣

[VerbumVeritum]

So you personally have no other devices to connect to? Since you've already reset your network settings, try this. With the phone off, press and hold Power and Volume up buttons until the Samsung logo disappears. Using volume keys, highlight Wipe cache partition, then power to select and confirm on the following screen. On the original menu, use volume to navigate to Repair apps, and then power again to select. This will reindex all your apps and clear out junk files that might be causing strange bugs.

[JustinKropetz]

I can connect just fine to other random Bluetooth devices (granted permissions are given).

[JustinKropetz]

I went through that process of wiping the cache partition. No luck.

[JustinKropetz]

I enabled developer options on my phone, I changed all of the Bluetooth settings. I now have the Bose Solo showing up in my Bluetooth Devices however when I select "Bose Solo" it will not pair.

[ChuckL]

Is the soundbar in paring mode also?

[JustinKropetz]

Yes. I'm currently chatting with Bose Tech Support. I will update this ticket accordingly as I find out the solution