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01-02-2024 03:25 PM (Last edited 01-02-2024 05:08 PM ) in
Galaxy WatchHello everyone,
I'm sharing this post with the hope that it becomes easily accessible to anyone encountering the same issue that many of us have faced in the past two days.
Issue:
Since January 1st, 2024, numerous users have reported encountering problems with the Wear app. The issues range from instant crashes upon launch to getting stuck on the loading screen with spinning dots when attempting to connect with a smartwatch.
Causes:
The exact cause is unknown; it seemingly occurred spontaneously. Some users mentioned receiving an update prior to the problem, while others, including myself, did not have any updates. It does appear to be related to a date change, as it started affecting users on January 1st.
Solutions:
1. An unconventional but effective workaround, as reported by other users (@realaud and @lil-oz, thank you!), involves setting the date manually to December 31. This reportedly allows the app to launch, after which the date can be reverted to the correct one, and the app should continue working. Although I haven't personally tested this method, it might be worth trying as it could be a quicker resolution. If that doesn't work, then...
2. I'll provide a step-by-step solution in the next post. Essentially, based on collaborative efforts in these forums, another reliable option currently is to start fresh with your wearable setup. This involves a complete removal of wearable-related apps and a reset of your watch. Don't worry, though – you can easily restore everything from backup later, and the whole process should take less than 10 minutes.
Continue to the next post for a detailed solution...
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02-12-2024 09:24 AM in
Galaxy WatchIn the event people are still looking at this post (2/12/2024), none of the suggested solutions have helped me so far. And I will not reset my watch because my watch is my alarm in the morning and I can't lose it currently.
I guess the wait continues.
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