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Original topic:

Watch stuck in recovery mode

(Topic created: 01-08-2024 10:26 AM)
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helpwatch
Constellation
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Galaxy Watch
 
image
 
Tturned on my watch and this came up,can some one help?
4 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
This is the Recovery Mode of the watch. Were you able to successfully select "Reboot system now" by tapping the top (power) button?
helpwatch
Constellation
Options
Galaxy Watch
I did and it keeps coming back to the same screen
Solution
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
That's very strange and might indicate software/firmware corruption. I recommend performing a factory reset and then restoring from a backup. If that doesn't work, you might need to have the watch evaluated at a Samsung authorized service center.
Kai737
Cosmic Ray
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Galaxy Watch
Oof.