Original topic:

Watch 6 and 7 unable to connect to Wearable app

(Topic created: yesterday)
174 Views
Kaybullies
Constellation
Options
Galaxy Watch

So when are they sending a patch update to allow the wearable app to connect and work with watch 6 and 7 again? 

10 Replies
Robin621k
Honored Contributor
Options
Galaxy Watch
I have no problems with my Watch 6 Classic and Watch Ultra connecting to either my phone or Wear app.
Works perfectly
0 Likes
Kaybullies
Constellation
Options
Galaxy Watch
Well lucky you, after the last update on both my phone and watch it no longer connects. I get stuck in a loop at 89 percent.
0 Likes
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Watch

Have you tried resetting the watch and uninstalling the wearable app and reinstalling it this is the first I've heard of this I have no issues with mine and my parents and brothers all still work great actually I know of about 15 people with them and no issues try resetting the watch 



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


0 Likes
Kaybullies
Constellation
Options
Galaxy Watch
I have seriously tried everything. My 6 worked great. I had update last week I think it was on both and 6 would only chirp. Tried everything to fix it. In the end I decided to buy the 7. Went to load it and it gets to about 84/89 on set up and stays in loop.
0 Likes
Kaybullies
Constellation
Options
Galaxy Watch
Does the same when trying to reinstall the 6 as well. Also when I go into app settings the app notification for wear is blocked and it will not let me toggle it on. 1734548569648.jpg
0 Likes
neilth
Red Giant
Options
Galaxy Watch
Since neither watch will connect with your phone, your problem is most likely on the phone. You should remove then reinstall the Wearable app and you probably should first run Bluetooth diagnostics here in the Members app on the phone.
0 Likes
Kaybullies
Constellation
Options
Galaxy Watch
I have removed and reinstalled a million times. I'll go with the bluetooth diagnostic but it works with other things.
0 Likes
neilth
Red Giant
Options
Galaxy Watch
If you live anywhere near a Samsung service center you should have them look at the three devices.
0 Likes
Kaybullies
Constellation
Options
Galaxy Watch
Yea I'm going to have to see because bluetooth checks normal. This is where it stops1734580650496.jpg
0 Likes