Samsung Pay Requires Reload of information daily on my Galaxy watch 8

[userTc3gdIwGnT]

Everyday I have to reload all of my information in Samsung pay as though I've never used the app on my my NEW Samsung. Watch 8. Didn't have this problem with my old watches just to Watch 8. Has anyone else experienced this?

[userLd628BF9YG]

I get a week or two on average, but otherwise similar experiences. Support has mostly given me the run around.

[MRG2]

Same problem, although the cards are removed from Watch 8 within 24 hours. No real help from support. Wallet worked great on my Watch 4.

[usermrLXerx8ks]

Do u have developer options enabled. Try disabling it or use Google Wallet

[userLd628BF9YG]

I don't recall enabling developer options. I prefer how Samsung Wallet works when it does. I also didn't have issues on my Watch 4 Classic. I reached out to Samsung Pay support again and I was told it would be escalated, but we'll see...

[Samsung_Moderator · Accepted solution]

Thank you for reaching out, userTc3gdIwGnT. I can certainly understand your frustration with Samsung Wallet not functioning as expected on your Galaxy watch 8. As you have gone through all of the troubleshooting steps, and this is unlikely to be a physical problem with your device, I would recommend submitting an error report using this link: https://us.community.samsung.com/t5/Community-Service/How-to-Send-Feedback/ba-p/3001692 Submitting this error report will allow our team of engineers to get a first-hand look at your system logs as well as the symptom you are experiencing. We apologize for the frustration you are experiencing regarding your Samsung Wallet needing to be reloaded. We appreciate you patience and assistance in getting this resolved for yourself and other community members.