Raise Wrist to Wake resets to "OFF"

[StephenB222]

Support just told me there is no known issue, but my WEAR app and Watch (SM-R920) regularly resets this function to off. I reset it to on, and within hours it toggles itself back to off.

This also occurs with the "touch screen to wake" settings only less frequently.

How about any suggestions to keep the settings sticky? Samsung?

[Vinny44]

Probably another external or 3rd party app you are running not samsung :fire:

[StephenB222]

Okay. Any ideas on which might be affecting this?

[Vinny44]

I would look at your apps and see which ones are using high amounts of data or battery. This will eliminate which apps. Also, setting 3rd party apps to no use
Of background will fix this problem as well.
It's best to just stick to Samsung apps in general, but if you can't, that is understandable. 3rd party apps can do a lot of damage or interfere in general with running your device.

[StephenB222]

Thanks. Will begin the search. Looks like this has not been unknown before now.

[Members_QYfIrmW]

Having the same issue.

[neilth]

Do you by any chance, have Sleep mode enabled at night in Modes and Routines on your phone? I do on my phone and it's set to disable Raise wrist to wake and Touch screen to wake on my watch during Sleep mode. Every once in a while it fails to change these two watch settings on or off. You should look through your Modes and Routines and see if anything there might be configured to change the settings on your watch.

[StephenB222]

Actually watch and S25+ are synced on Sleep mode, which I turn on when I get in bed. I now see where it says "Couldn't reverse some actions."
Guessing that returning the setting to "raise wrist" and/or "touch screen" to wake is one function that could not be returned to previous setting.
I looked at setting up a new mode, but didn't see a way to address this issue. Other than not using Sleep mode, instead just muting watch and phone, is there a way to make the settings be reset?
Thanks for the question!

[neilth]

In your case, you are having sleep mode attempt to enable then disable dark mode, which some other process is interfering with. You can in Other actions in the sleep mode settings, turn off Raise wrist to wake and Touch screen to wake. There are several additional watch settings available too. These sleep mode settings usually work quite well. I suspect that the few times the watch settings failed to change as I have set may have been caused by my phone and my watch coincidentally having temporarily lost Bluetooth connectivity at just the wrong time due to me wearing my watch, but going to the other end of my house, leaving my phone charging in my bedroom.

[StephenB222]

Then the question is how do I undo it when I turn off Sleep mode? I've set up an "Awake" mode that turns Dark Mode off. I suppose I will need to manually trigger that when I turn off Sleep. Will have to see what happens.
Thanks for the guidance.