New galaxy watch 7 band giving me rash

[poncho17u]

Has anyone else gotten a rash from wearing the silicone band that comes with the watch 7? I was so intrigued, first time owning a smartwatch and starting wearing all the time cause I wanted to track my sleep but now after o couple days wearing it 

I have this marks on my skin, is this normal? Should I be worried? 

[Samsung_Moderator · Accepted solution]

 Hello, Welcome to the Community. We definitely see how this would be concerning! We hope you are okay, and sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.

Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.

The quickest way to reach this specialized team is by calling 1-800-726-7864

Alternatively, you can reach out to our Facebook or Twitter Support teams, or reach out to a moderator directly to set up a call back.