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Samsung trade in program is a joke. I sent in a perfectly working watch 4 classic for the new Ultra. The watch was crack free and had gone... View Post 
Samsung_Moderator
Hello, maf113. Welcome to the Community. We understand the frustration of having a device sent for t... View Post |
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3 buttons on the galaxy watch ultra and none of them can pause strava. Why is this? I tried everything to get it to work and can't. Before I... View Post 
userZh6F1wH6mN
That is actually not the solution. It has nothing to do with strava. I just spoke with samsung. View Post |
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There is one option I would love to se on the new watch 7 Ultra: a distance option under the Samsung Health section on the complication selection... View Post
Samsung_Moderator
Thank you Arben, for your interest in sharing your idea with Samsung. Welcome to the Samsung Communi... View Post |
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Just bought my watch and I have couple questions: I got it to listen to free audio books I use Hoopla app but it's not available on the watch.... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand wanting to be able to listen to your audioboo... View Post |
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So I bought my Galaxy Watch 5 at CostCo in September of 2022, where I understood the warranty to be 2 years - 1 year from Samsung and then an... View Post 
Samsung_Moderator
Thank you for reaching out E-Bell. I am sorry to hear you are unable to file a claim and would be ha... View Post |
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Does anyone know where I might find the new Dark Grey sport band? Samsung doesn't have it in stock sadly. View Post |
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Can not hear sound on outgoing and incoming calls. If I restart the watch it works for a few hours and then does the same thing. I have reset the... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand your concern with there being no sound for calls your... View Post |
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As has been previously stated in this forum, there is an issue with several carriers and their provided services with watches using WearOS 5 and... View Post
Samsung_Moderator
Hello, Welcome and thank you for being part of the Community. We understand how frustrating it is to... View Post |
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This post is not asking a solution (unless it changed). Just giving my feedback because that's what the agent told me to do it. ----- We... View Post
Samsung_Moderator
Hello, Welcome to the Community, and thank you for reaching out. We understand how frustrating it is... View Post |
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Has anyone else gotten a rash from wearing the silicone band that comes with the watch 7? I was so intrigued, first time owning a smartwatch and... View Post 
Samsung_Moderator
Hello, Welcome to the Community. We definitely see how this would be concerning! We hope you are oka... View Post |
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Hello all. Can't understand why I doesn't have an option to measure the VO2 max while riding my bike. Is it possible with Galaxy Watch 4? ... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of having the most accurate fe... View Post |
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I just got a Galaxy Watch 7 to replace an Active 2. I really like it but have a question. It came with a charging PUC but no plug. I have the PUC... View Post 
userBvs86UHia9
I have to admit that I am very confused. I have used the PUC that came with my active 2 and it seems... View Post |
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What part of the bezel should be reactive when touched? Mine is the most inner ring, right next to the face. I tried swiping on the widest part,... View Post 
STRANGLEFIZZ
You are supposed to be touching that outer part of the screen but keep in mind.It will become useles... View Post |
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I am trying to peel at the screen. Doesn't seem to come off easy. Not sure if I am supposed to peel the top off. Did any of your screen come... View Post 
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of not wanting to damage your ... View Post |
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I really wish I could manually adjust how long the screen stays on when using raise to wake. You can set the screen timeout when you don't have... View Post
Samsung_Moderator
Thank you TheFeedbacker, for your interest in sharing your idea with Samsung. Welcome to the Samsung... View Post |
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I have been using AOD for only 2 days from around 8:00 am to 10:00 pm. I noticed when navigating the watch that there is some image retention of my... View Post
Samsung_Moderator
Hello AJMiller, Thank you for reaching out. We understand the concern with image retention on the Wa... View Post |
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I spoke to Samsung Support, and they suggested we provide feedback. If enough of us voice our complaints, maybe they'll fix these issues.... View Post 
Samsung_Moderator
Hello MohammedM, Thank you for being part of the Community. To provide feedback to Samsung for the w... View Post |
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The Watch Ultra so far has been fantastic it took everything great from the 5 Pro and made it better only comaint I have is every now and then the... View Post
Samsung_Moderator
Hello, welcome to the Community, and thanks for reaching out! I can certainly understand how concern... View Post |
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It will show the number calling but there is no sound or vibration. My Watch 5 beeps. View Post 
SamsungRyder
Hello, thanks for reaching out. I can understand how inconvenient it is to possibly miss a call or t... View Post |
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Anyone else Receive their pre order without the selected watch strap? I picked the orange trail band and received only the free black one. Support... View Post
SamsungRyder
Hello all, thanks for reaching out. For any difficulties relating to orders, such as missing bands, ... View Post |
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Has anyone had issues with their watch ultra getting stuck in a boot loop? Had the watch for 1 day and it randomly rebooted and then started the... View Post
Samsung_Moderator
Hello, welcome to the Community, and thanks for reaching out. I can certainly understand the frustra... View Post |
