Original topic:

My watch disconnected from my phone and won't reconnect.

(Topic created: yesterday)
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AngelWaddell
Asteroid
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Galaxy Watch
I have restarted both, checked the Bluetooth settings and it still won't connect. 
7 Replies
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Galaxy Watch
Have you tied to complete unpair then repair watch from your mobile device?
AngelWaddell
Asteroid
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Galaxy Watch
Not yet because that will delete all my settings and pay info. I was trying not to have to do that.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch
Do other Bluetooth devices connect to your phone? What phone are you using?
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AngelWaddell
Asteroid
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Galaxy Watch
Yes, my headphones are connected. S24+ with watch 7.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@AngelWaddell The next step would be to completely reset the watch. 

chitty
Cosmic Ray
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Galaxy Watch
My watch ultra did the same thing last night.

I noticed my watch had died rather quickly since my last charge. I put it on the charger last night and it disconnected from my phone. When I put my watch back on it told me I needed to disconnect and reset. It's like my phone completely "forgot" my watch. I was not able to readd it or connect at all.
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AngelWaddell
Asteroid
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Galaxy Watch
Yes mine did the same thing after the update. Died fast and when I charged it, said the same thing.. I had to unpaired and reset the watch and add it back like a new watch. Fortunately it had backed up so some things were saved.
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