Original topic:

Have to unlock Watch multiple times after putting it on

(Topic created: 07-23-2025 11:19 AM)
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nrz
Cosmic Ray
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Galaxy Watch

Does anyone else have issues with their watch re-locking multiple times after putting it on?  I sometimes have to unlock it 2-3 times right after putting it on, and on some days when it's being really stubborn up to 10 times.  Once I've finally got it unlocked after the multiple sequence, it remains unlocked for the rest of the day/night until I take the watch off.

This bug came with an update probably a few years ago.  I was hoping a future update would fix it, but the fix never arrived.

Has anyone found a work-around for this bug?

About my situation:
โ— I wear my watch tightly
โ— I am entering the password correctly each time (the lock icon goes away until I tilt my hand away)
โ— Once it finally decides to remain unlocked, it does not lock again until taken off
โ— I did not have this problem before whatever update created it
โ— I have reset my watch once on my old phone (S9) and again on my new phone (S24)

Thanks to anyone that can help.

13 Replies
nrz
Cosmic Ray
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Galaxy Watch

I ended up switching back to PIN unlock. The swipe method ended up relocking almost as much as the PIN method over time, and the swipe method always takes me multiple attempts to input it.

So I'm still looking for a viable workaround or solution to this bug.

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rlennon
Constellation
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Galaxy Watch

Happens to me too, but only if I unlock my watch right after I put it on.

If I put it the watch on and enter the PIN, I can use it normally, but as soon as the screen dims (I don't have it set to always on display), I need to re-enter a PIN to unlock the next time I go to use it. This can go on multiple times.

I noticed that if I don't unlock it right away but wait 5 or 10 minutes before entering the PIN, it'll stay unlocked. 

The issue didn't occur when I bought my watch but started after a software update at least a year ago, so it's something Samsung could fix. It's frustrating that they haven't bothered to fix it so far.

dixonjn
Constellation
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Galaxy Watch

I have exactly the same issue and like you, if I wait 10 mins before entering my unlock code it's fine. Strangely it's not consistent, sometimes the code works straight away and the watch doesn't re-lock. Very annoying that a company the size of Samsung hasn't bothered to fix this, may as well just by a cheaper Chinese brand at this rate...

zkotw
Constellation
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Galaxy Watch
Having this same issue. Sometimes it stays unlocked on the first time. Sometimes it takes 2-3 times. Sometimes it takes 10-15 times. I finally got fed up after this last time taking 23 times of putting in my passcode, the watch unlocking, then locking as soon as the screen dims so I filed a bug report. I know I'm putting in the passcode correctly because I have it set to automatically unlock without tap after pin entered. I can see my notifications, steps, etc so again I know it is unlocked. So frustrating. I have been dealing with this since unboxing it brand new two months ago. This last update still didn't resolve it. It's sad this has been going on for at least 6 months in this thread with no fix.