Original topic:

Galaxy watch ultra keeps asking me to reset my watch

(Topic created: 4 hours ago)
106 Views
T0m8t0s0up
Constellation
Options
Galaxy Watch
This is really annoying and I can't find a solution. Every other time I charge my watch, I get a disconnected notification on my watch saying I need to disconnect and reset to pair my watch again. This only started happening after I used smart switch from my s24 ultra to my new s25 ultra. I keep seeing other people have the same issue but no response from Samsung. It's really annoying to reset the watch ever week and adjust my settings and apps and stuff. Really thinking of just quitting on it. This has been happening for two months already (since the s25 ultra came out). 

image


4 Replies
Blu-Ray
Cosmic Ray
Options
Galaxy Watch
Check the forum. You're not alone. Many of us are on our 6th/7th time dealing with this. Lots of possible fixes, tried them all and none of them worked.
0 Likes
dortyboy
Red Giant
Options
Galaxy Watch
I would just back it up and reset it. Its just the watch. It takes 2 seconds to set it back up
0 Likes
betancd
Sun
Options
Galaxy Watch
The last time I had that issue it was because my Google account somehow got disassociate with my watch
0 Likes
Robin621k
Honored Contributor
Options
Galaxy Watch
I don't understand why this keeps happening to some people.
I haven't experienced this situation myself.
I went from the S24U to the S25U both paired to my Watch Ultra and my Watch 6 Classic. I am not using LTE on either device.
I used Samsung Smart Switch to set up my S25U and it worked flawlessly for both watches when I transfered to new phone.

Is your watch using LTE ?

Have you tried setting up as new?

I would try going into Accounts and Backups and deleting all backups that are stored on Samsung Cloud and start fresh.
0 Likes