Galaxy watch 4 classic

[userDgwUvbAGAn]

I received the new update and now my watch is all but useless. Any time my watch goes to sleep it locks. When I workout. The watch goes to sleep, locks and pauses the workout. I need a fix for this.

[ChrisWilson00]

That sounds super frustrating, especially when you're trying to track your workouts. It could be that the "Auto Lock" feature got triggered with the update. You might want to try disabling it by going into the settings: go to Settings > Security > Auto Lock and turn it off.

Also, make sure that the "Power Saving" mode isn’t accidentally getting activated when the watch goes to sleep. If that doesn't fix it, you could try restarting the watch or even resetting it as a last resort to see if that resolves the issue.

Hope this helps! Let me know if you find another solution or need further help.

[userDgwUvbAGAn]

Thank you for your reply. I was able to switch from lock type pin to none, but now I have lost PAY. I have to have lock activated in order to use PAY.

[userDgwUvbAGAn]

Is it possible to go back to a previous software version?

[userDgwUvbAGAn · Accepted solution]

Update: I used the membership diagnostic tool and ran the wrist detection tool. The watch is working a lot better now. It is not locking every time it goes to sleep. Maybe running the diagnostic recalibrated it. Hope this helps someone else.

[userDgwUvbAGAn]

After a couple of days. The watch resorted back to locking up after going to sleep. Can the engineers please look into updating the software for Galaxy Watch 4 classic.

[userDgwUvbAGAn]

I found a fix for this issue on another thread. By turning off wrist detection. It stops the locking up issue, and I'm still able to use PAY.