Galaxy fit 3 , skin rashes

[Ios95anm]

 

I have galaxy fit 3 and to be honest I am a big samsung fan so I brought the fit 3 band(4,5 months ago) for daily use and never used it continuously 3,4 days( I mean wearing it)...I just wear it in the daytime and then after getting in home I put it aside... Nowadays I am in a tight schedule so for a better accuracy I want to track all the things and that's why I am wearing the smart band for whole 3,4 days and it's very good in terms of ui and features, basically it fulfills all my needs but recently when I am using it for 1 week continuously i find out that where I wore the watch, the place has some issue like rashes ...so I just want to know is this normal or I have some issue with my skin...

[GaryB82]

I’ve only seen people post about a rash if they don’t clean the watch back from time to time.  I’ve never cleaned mine and have never had a issue 

[GVoice4Life]

My Watch6 Classic did the same thing to me, although it only took one day for it to occur the first time. Since then, I've been removing it periodically during the day to allow my arm to get some air. But I think it has to do with the composition of the band itself.

[justgin]

Change to a band from Amazon search for a band which is suitable for sensitive skin or search for a child watch band of extended size for adults

[Samsung_Moderator · Accepted solution]

Hello Ios95anm, Welcome to the Community. We definitely see how this would be concerning! We hope you are okay, and sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.

Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.

The quickest way to reach this specialized team is by calling 1-800-726-7864

Alternatively, you can reach out to our Facebook or Twitter Support teams, or reach out to a moderator directly to set up a call back.