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‎09-19-2021 02:59 AM (Last edited ‎09-23-2021 01:04 PM by SamsungRei ) in
Galaxy WatchMy watch is only a little over 1 year old and all of the sudden is going haywire on me. The touch screen no longer works and the apps are jumping all over the place. I tried rebooting, but now can't connect back to the phone app because the touch screen does not work. Help!!!!
Model: SM-R830
S/N: <hidden>
Solved! Go to Solution.
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‎09-20-2021 02:15 AM in
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‎09-23-2021 01:15 PM in
Galaxy WatchI understand how frustrating this is! If performing a factory reset, https://www.samsung.com/us/support/answer/ANS00084702/ does not correct the issue, it is recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. I do apologize for any inconvenience.
For service outside of the U.S., please use the following link to contact support for your area: https://www.samsung.com/us/common/visitlocationsite.html
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