I just received my Galaxy Watch Ultra and believe there is a bug that prevents turning off vibration for notifications.
I went into Sound Settings > Notification Vibration and selected "SILENT," but the watch still vibrates when I receive a text, it should be "SILENT".
It works as expected with this setting on my GWC6
Is this a bug or a defective watch?
Iāve performed multiple resets, and the watch is fully updated.
I hope someone can replicate this issue to confirm before I return it for a replacement, only to find out itās a software bug and not a hardware problem.
I think to make it easier on everyone, can someone please provide, step-by-step instructions per Wear app flow on how to turn off Vibrate only for notifications, and keep vibrating for the phone.. I can do this with my GCW4 and 5, without issue
UPDATE: I was able to "Sideload" a .mp3 music file "Beep," which is used as the notification tone, provisioned via the Wear app, selected via watch, causes crash, after selecting the sideloaded tone, the setting works as expected.. Verifying this "May be" a BUG, but not verified by Samsung
This watch is GARBAGE! Along with this "BUG" There are Many reports of buttons coming off with Samsung Blaming "Physical Damage" Horrible support, and quality do NOT EARN my business...
Thank you for reaching out. I can certainly understand your frustration with your Galaxy watch Ultra still making your watch vibrate when on the silent option is selected under notification vibration. After testing on my watch, I was unable to duplicate the symptom you are experiencing. Is there a specific app that is not following the settings for silent? Have you tried going to into the Wearables app > settings > notifications > app notifications > clicking on the app you are using > tapping on custom notifications > tapping on silent?
