Galaxy Watch Series devices battery widget suddenly not work

[truelies]

I didn't do anything on the watch. Suddenly the battery widget has problem, the numbers not change any more, while the green progress bars are showing correct percentage.

 

[epurman9999]

I am not following if this is a solution or not.   I tried this, rebooted both devices simultaneously, took the tile out and reestablished, etc.  

In all instances, the tile starts properly when initialized but doesn't update.   It's interesting that it hits some, but not all.  

In any case, a Mickey Mouse, albeit frustrating error and hopefully Samsung will address this in the next couple of weeks.

This is a copy of another post with a similar title

[realaud]

Please put in an error report, as no solution has been found yet.  It is now a problem for the developers to address. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

I'm trying find the common denominator.  Which phone do you have?  I'm fairly certain this has been affecting  S25 users exclusively or primarily.

[Ellin]

S25ULTRA

[Ellin]

Thanks, I found it

[Ellin]

When u put in an error report do they get back to you? I'm deleting the tile for now but would like to know if and when it's fixed.

[realaud]

Eventually they get back to you.  First, you get a rather generic acknowledgement, then you get some kind of confirmation that they are passing it on to the development team for further evaluation, and maybe you get another response advising you of something you can do, blah, blah, blah.  Occasionally they tell you that the issue will be addressed in a patch or update.  It's very rare to be completely ignored.

[Ellin]

Thanks!!

[epurman9999 · Accepted solution]

I put in an error report and info that it's going to the development team. I have an S 25 and Galaxy watch 7. It's the type of error that makes you question the integrity of the info you're getting

[bertoB]

The upper photo shows the watch report at 100% even though it's at 25%. The bottom photo is a screenshot from the phone sowing it's properly reported 

[realaud]

You need to put in an error report.  You can attach your photos. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692