about 6months ago, I noticed that my Galaxy Watch 4 do no more accurately track swimming: it added "kickboard" with 0 strokes every time I stop for 1-2mn. Before, it was working fine (did not add any "0 strokes" stuff)
With the last SW update (perhaps a month or so ago), it's getting even worse: now even for strokes that it detect correctly (freestyle or crawl), it gives 0 strokes!!
Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 4 not counting strokes if you are paused for 1-2 mins. I would recommend a factory reset. This will allow your device to be reset back to the software that came on the watch. I recommend you backing up your watch prior to factory resetting. Please test your watch prior to adding the back-up onto the device after reset. Give this link a try for steps to properly reset your watch: https://www.samsung.com/us/support/answer/ANS00084702/
Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 4 not counting strokes if you are paused for 1-2 mins. I would recommend a factory reset. This will allow your device to be reset back to the software that came on the watch. I recommend you backing up your watch prior to factory resetting. Please test your watch prior to adding the back-up onto the device after reset. Give this link a try for steps to properly reset your watch: https://www.samsung.com/us/support/answer/ANS00084702/
