Original topic:

Can't initiate new chat on WhatsApp Galaxy Watch 7 Ultra

(Topic created: a week ago)
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DrDeLaHoya
Cosmic Ray
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Galaxy Watch

1. Unable to start new chat on WearOS version of the app on Galaxy Watch 7Ultra. The only option is to continue already existing chats

2. WhatsApp contact info not displayed in Samsung Contacts on Galaxy Watch 7Ultra

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DrDeLaHoya
Cosmic Ray
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Galaxy Watch
Troubleshooting performed so far:

1. Disconnect and reconnect
2. Restart both of devices
3. Install latest firmware on BOTH
4. Updated to the latest version of WhatsApp from store
5. Updated all Samsung apps from apps
6. Enabled 3rd party contacts in the Contacts app on the phone
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