Original topic:

7 ultra vibrates sporadically w/NFL app

(Topic created: 08-09-2024 08:32 PM)
1065 Views
userh9NHzNYOAg
Asteroid
Options
Galaxy Watch
All watch app notifications are off (except messages and calendar). When I open NFL app on phone, watch vibrates once then 3 times about 10 seconds later. It does this sporadically while I have app open but will do it almost every time I change video from small to full screen. I checked app, phone, and watch settings. No idea what's going on.
It's not on "watch only" mode. That's a common reason.
I've restarted phone and watch. Nothing changes. I really don't want to reset watch.
10 Replies
userAj0pvlWpM3
Constellation
Options
Galaxy Watch
Having the same issue. Watching preseason games and my watch 7 (not ultra) is randomly vibrating. Only happening with the NFL app and no notifications show up on the watch. Just vibrates.
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch

@userh9NHzNYOAg Have you reported it to the NFL app developers and asked them for a suggestion or solution? 

0 Likes
userh9NHzNYOAg
Asteroid
Options
Galaxy Watch
Like what? "I have app notifications turned off, yet my watch randomly vibrates when using your app?"
Just guessing their response..."Did you turn off notifications?"
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch
You tell them exactly what is happening. Strange interactions happen sometimes in code. Just because you don't think there is a connection doesn't mean that one doesn't exist.
0 Likes
userh9NHzNYOAg
Asteroid
Options
Galaxy Watch
Worse response. They apologized for the login issue and to reset my password. Nowhere did I mention issues with logging in.
Pwhiddy
Asteroid
Options
Galaxy Watch
Having same issue. Definitely something in NFL app.
userEFY0hgKvQE
Constellation
Options
Galaxy Watch
This is definitely a real thing. It's driving me nuts, they have to fix it.
userh9NHzNYOAg
Asteroid
Options
Galaxy Watch
The response I got was as expected. Clear cache, clear memory, unpair/pair, uninstall/reinstall app, etc. I reset watch. Did everything I could think of. Still no change. Makes it unwatchable...no pun intended.
userEFY0hgKvQE
Constellation
Options
Galaxy Watch
Has anyone been able to get it to stop?