Original topic:

"Do Not Disturb" Contacts Allowed Resets Itself

(Topic created: 05-21-2025 08:18 PM)
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Marcos706
Constellation
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Galaxy S25

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 Anyone else notice this issue? The contacts list for "Calls and Messages" allowed under the "Do Not Disturb" feature always resets itself and erases all contacts after a day or two. I personally find this to be an extremely helpful feature I've been using for years on multiple Galaxy phones, but the S25 I've had for a few months now is the only one I've seen this issue with. I contacted Samsung through Facebook and they said I should post about it here. I find it very disappointing that Samsung couldn't give me any answer or help with this issue. Im hoping it's fixed in a future update.

22 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S25
Honestly, this has been occuring on my S24U since I got it at release, and I haven't been able to figure out why. Would also be interested in a solution.
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Galaxy S25
that's Weird to say the least. Hopefully there will be a solution soon
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AncientJames
Asteroid
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Galaxy S25
This has been happening to me for a while now. It was fine for the first month or two of owning my S25 Ultra, but it seems a recent update broke it for me.
user1W1YdyQogy
Constellation
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Galaxy S25
My Z Fold 5 has pretty much the same issue, although it will say "some allowed" for calls and messages but when I click to see which ones are allowed there will be no contacts in the list. I have to re-add them every day or so. Also, sometimes it will randomly drop one or two of the apps that allowed notifications during DND. Very annoying.
tylerswire
Cosmic Ray
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Galaxy S25

Same issue on S23 running Android 15 One UI 7.0. Have reported to Samsung twice this week. The last response from them was to try the following:

 

Reset the Core DND Preferences • Settings → Apps → tap ⋮ → Show system apps → find Device care service (or System UI) → Storage → Clear cache. ↳ Why: Clears any corrupt saved exception lists that auto-reset on the next update. ↳ Status check: Re-add 1-2 contacts now-do they persist for 24 hrs?

 

 

 

I've only done this within the last hour, so we'll have to wait and see...

 

Marcos352
Constellation
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Galaxy S25
Going to give that a try. Thanks for the info!
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tylerswire
Cosmic Ray
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Galaxy S25

Didn't work. Time to get a Pixel.

userJZIkbHnbjz
Constellation
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Galaxy S25
Didn't work