Original topic:

after update my S25 ultra won't recognize my Cport sd card reader

(Topic created: Friday)
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Eric85
Asteroid
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Galaxy S25
wanted to transfer pictures to my sd card have done this many times. insert in to charging port>my files>USB stroage> transfer etc... now its plugged in and my phone doest even say it there it works on my wife's phone so its not the device its something with my phone can anyone help? 
12 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Eric85 Try this: 

  1. Open phone settings
  2. Click on Security and privacy
  3. Disable Auto Blocker
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Eric85
Asteroid
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Galaxy S25
I did that still doesn't work
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Tom6068
Neutron Star
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Galaxy S25

Does the device show that there is a storage device connected in the port whe looking at the file manager?

 

If "Developer options" is not available when opening the "Settings" app and going to the bottom, then open "Software information", then click on "Build number" 7 times to open developer option.

 

Go into developer options, then in the "Debugging section", toggle on "USB debugging". Then scroll to the "Networking" section and click on "Default USB configuration". Then select the radio button "Transferring files" and see how that works.

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Eric85
Asteroid
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Galaxy S25
I tried still no luck I even tried to toggle between all the options images, files usb tethering etc still nothing
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Tom6068
Neutron Star
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Galaxy S25

Does the connected storage device show at all in the files folder?



If a PC is available, remove the storage USB device after powering down the phone. Then try connecting the phone to that, then see if it shows up there and can see the device files. If it does, transfers the files etc to the PC in a created folder.



Then disconnect the phone & connect the USB to the PC. Most newer PCs having USB C ports. If not a USB A to C adapter will be needed.



If the USB is not seen nor cannot be accessed on the PC, the the USB device may be corrupted & no longer usable. That can happen simply by connecting the USB to the phone & then removing it before either unmounting it or before powering off the device to then remove it.

 

EDIT:

 

I do not know why I mentioned beta as it as not in the OP or title, but I edited out that part. So apologies for any confusion.

Eric85
Asteroid
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Galaxy S25
don't have access to a PC.... my mom has the same S25 ultra and it doesn't show up on her phone.....but it does show up on my wife's S series galaxy so it seems to be something with the S25 ultra itself so I should do the beta feedback then? thanks again for your help
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Eric85 Are you and your mom both using the Beta on your S25 ultras? If so, you should report the issue from each phone using the Members app -> Support -> Feedback. 

Eric85
Asteroid
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Galaxy S25
how do I know if im using the beta? the sd reader worked before it just doesn't now
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25
If you didn't sign up for the Beta, you aren't using it. You can still use the Members app-> Support-> Send feedback.