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Original topic:

Wireless Charging not working on Audi Q6 etron

(Topic created: 02-10-2025 03:31 AM)
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sshaikh2000
Cosmic Ray
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Galaxy S25

I have had my phone for 11 days, but it seems that it doesn't work with my brand-new Audi Q6 e-tron wireless charger.

Is there a way to test if my phone has a fault?

All other phones charge in the car except for my S25 Ultra.

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sshaikh2000
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Galaxy S25

So I have spoken to Audi and they said the phone is compatible with the charger. Think this might point to the phone or software issue.

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evilmf
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Galaxy S25

Same problem here -- S23 Ultra works fine on my Q6, S25 Ultra not working.
Let me know if you find a solution.


Thanks!

jasonwoodmansee
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Galaxy S25

I am having the same issue with my Q6 - my S24 Ultra works fine, but the S25 Ultra doesn't. Get a message from the Audi interface that says "charging failed" and even suggests that there may be a "foreign object" in the charger. So it must be some strange compatibility issue.

sshaikh2000
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Galaxy S25

It great to hear @Astronaut @jasonwoodmansee that you are experiencing the same issue as me.  (Me not going mad, not happy that you are having this issue) 

I spoke to Audi and they said it should be working.
My son has the Audi A5 coupe and he has a wireless charging pad, it say the there a "foreign object in the cradle".

So this is a phone software or hardware issue.

Samsung support made me do a hard reset and that didn't resolve it.

Who at Samsung can we raise this to?

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jasonwoodmansee
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Galaxy S25

So, it worked this morning. I didn't update anything on my phone or do a reset or a restart - it just worked. Really scratching my head here.

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sshaikh2000
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Galaxy S25

Maybe the q6 had started  ota update or samsung pushed something 🤔 

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sshaikh2000
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Galaxy S25

Only other thing would be we are all on Android 15 S25 ultra and the other on Android 14 I assume

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sshaikh2000
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Galaxy S25

Can anyone help me with my issue?

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Jablan
Asteroid
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Galaxy S25

I cannot get my S25 to work with the Q6 digital key. My S22 works just fine. Running the compatibility test in the Audi app the S22 is compatible, the S25 not so. I reinstalled the Samsung Wallet and Audi apps. Did not resolve it. Anyone else has this issue?

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sshaikh2000
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Galaxy S25

Does your wireless charger work @Jablan . For the digital key contact audi. Check your car software version 

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