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ā03-21-2025
03:15 PM
(Last edited
4 weeks ago
by
SamsungJoJo
) in
I do have a wifi connection but my phone Will not connect I turn it on and it goes back off. I haven't had this issue before this
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ā03-21-2025 03:41 PM in
Galaxy S25- Mark as New
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ā03-21-2025 03:44 PM in
Galaxy S25- Mark as New
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ā03-21-2025 04:12 PM in
Galaxy S25I would suggest running the diagnostic tools in the support tab on the bottom of the members app to see if something pops up with the Wifi
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ā03-22-2025 01:38 PM in
Galaxy S25
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ā03-22-2025 02:24 PM in
Galaxy S25Hey Turdy, thanks for sharing this concern with us. Everyone already has some good troubleshooting tips to try. Like Morgan said, resetting your Network Settings might be the next best option. To do this, Go to "Settings" > "General management" > "Reset" > "Reset network settings" and Confirm the reset.
If you are still having issues, I suggest clearing the cache partition. To clear the cache partition on a Samsung Galaxy S25, power off the device, enter recovery mode by pressing and holding the volume up and power buttons, then navigate to "Wipe cache partition" using the volume keys and select it with the power button.
Is this thing that has happened recently or an ongoing issue since you've had the phone? Have you checked with your carrier about this concern as well?
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3 weeks ago in
Galaxy S25
