Original topic:

When trying to opt in TV rewards, says I'm not enrolled in Samsung Rewards at all?

(Topic created: Wednesday)
110 Views
xlesueue
Cosmic Ray
Options
Galaxy S25

EverytIme i try to opt in The T.V rewards it says im not enrolled in samsung rewards at all , but I am . HOW DO I FIX THIS?

3 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@xlesueue Are you using the same email address to opt into TV rewards as you are using for your Samsung account and rewards? 

0 Likes
xlesueue
Cosmic Ray
Options
Galaxy S25
yes, Its all linked
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@xlesueue Try this as a verification. 

  1. Open Samsung Member app.
  2. Select "Discover" in bottom right.
  3. Find the Benefits card
  4. Select the ">" on the right side of the Benefits card.
  5. At the top it should show your Samsung Rewards point total. 

You could email support@tvandyou.tv directly and see if they can help you enroll. 

0 Likes