Original topic:

Unable to install apps or updates via play store.

(Topic created: a week ago)
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HolladayMTM
Asteroid
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Galaxy S25

I have tried deleting cache and data vía settings menú for play store and play services, disable and re enable play store and services after a restart, logging out of and back in to Googleaccount, and tried resetting network settings. Phone and play store up to date on software. 

 
S25 ultra 256gb unlocked. 
6 Replies
meself
Honored Contributor
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Galaxy S25
Are you getting any error messages or what happens you try to get updates
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HolladayMTM
Asteroid
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Galaxy S25
Just says cant install.
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meself
Honored Contributor
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Galaxy S25
Apps clear cache in both and for good measure clear the ohine cache and restart aldo in play store make sure its newest version
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Bankergirl
Constellation
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Galaxy S25
. Im having the same issue. It just keeps spinning and never loads
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Chrissyps
Constellation
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Galaxy S25
Same here. Keeps saying try again later or contact the "creator"(sorry, not correct wording. Brain foggy) of the app...
This has been going on for 2 days. I've done all the steps clear cache and data, log out and back in, restart phone, check wireless connection, uninstall update and reinstall, la-de-da-da.....was going to drain my battery and recharge, but have recently done that and seeing I'm not alone, I give up.
MrGhoul
Black Hole
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Galaxy S25
If you cannot update or install apps, it’s possible that your phone is not connected to an active or stable internet connection.
Internet issues are the leading reason for being unable to download or update apps from the Google Play Store. Hence, make sure your phone is connected to an active WiFi or Mobile data and has a strong network signal.

Ensure you have sufficient storage available on the phone for apps and updates to install.