Syncing Dexcom 7 data to Samsung Health

[userDKuy0kHxIk]

Does anyone know how to sync my Dexcom 7 CGM to my Samsung Health app because I thought I had the settings correctly but it's not syncing and it used to 

[CEParsons]

Have you checked Samsung health settings to make sure the Dexcom app is allowed to read/write data?

[userDKuy0kHxIk]

I never got a resolution to this problem. It used to work and it quit after an update so I believe it's broken . I wish somebody would fix it because it's important for diabetics

[CEParsons]

If it stopped working after a system update, it is most likely the case that Dexcom needs to update the app to support the latest version of Android. I have heard no other reports of Samsung Health failing to link with other apps, which strengthens this hypothesis.

[realaud]

As @CEParsons you have to give both apps permission for data sharing.

[userDKuy0kHxIk]

It's broken. I think the latest Dexcom app broke it . Mine was on November 1st on my android. It used to work just fine none of the settings were changed and now the sudden it won't sync. I spoke with Samsung and they say it was due to a Dexcom update for whatever that's worth . I contacted Dexcom twice over the last 3 weeks to let him know but so far they haven't done a thing

[userDKuy0kHxIk]

Sorry, i should have checked my post before I sent that because it left out a lot of words. The Dexcom G7 app update is what seems to have broken the synchronization process.

[realaud]

It's actually more troubling that Dexcom support seems to be unresponsive on the matter.  This is a critical matter for their users.  However, does the Dexcom app work to show your numbers, and it's only a problem with the sync?  If the app is working properly otherwise, the sync with the health app is a minor inconvenience, and you can still enter the data manually (or wait for the next update to catch up with the syncing).

[userDKuy0kHxIk]

All true