Side button double tap not working

[DameDashz]

Just got my phone in the mail yesterday and ever since the side button has been having some issues. It works when I hold it down to activate Gemini but no when I double tap to open the camera. I tried everything from resetting, turning off feature and back on but nothing is working.

[LongHiker]

@DameDashz It's working on my S25U. Have you tried doing the 2 clicks with different timing? Quicker or slower between the clicks. 

[DameDashz]

Yep! I tried everything hopefully I don't have a faulty device. This sucks. Fast, slow, rest, turn off, back on, etc. Nothing I've tried works.

[LongHiker]

@DameDashz Do you have a case on it? If so, try removing the case to see if it is interfering. 

[DameDashz]

Tried that too. I think I'm gonna get on the phone with Samsung when I get home. Something is definitely not working. It hasn't worked since I took it out of the box. It be different if there was something I did but it's never worked and none of my previous Ultra's had this issue.

[DameDashz · Accepted solution]

I ended up factory resetting and that fixed the issue. 🙏🏾

[ButtaBean_420]

Have you checked to see if Double Press is toggled on and set to Camera

[DameDashz]

Yes that was one of the first things I did. I ended up factory resetting and that fixed the issue. I seriously tried everything possible.

[JRMartinez]

Settings, Advanced features, side button........

[DameDashz]

Tried a million things only one that worked was factory reset.