Galaxy S25

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February Firmware Patch Available

Posted by 02-27-2025 09:00 PM in Galaxy S25

Hello, just letting everyone know that you should be able to update your Galaxy S25 Ultra from the old December 2024, to the newest February 2025... View Post

02-27-2025 09:18 PM

I got the February update on 19th I think it was not sure what's happening with Google play services... View Post

Samsung music widget transparency

Posted by 02-24-2025 06:39 AM in Galaxy S25

My home screen music widget used to be fully transparent so I could see my wallpaper behind it. This morning's update took away any... View Post

02-27-2025 07:22 AM

Me too! Agree 😊 View Post

Delete old SMS messages.

Posted by 02-26-2025 02:38 PM in Galaxy S25

On my old Samsung Galaxy it was possible to automatically delete old SMS messages. How can I do that on my new S25 Ultra? View Post

02-27-2025 08:25 AM

I don't think I do View Post

S25 Ultra S-PEN rattles

Posted by 02-27-2025 07:52 AM in Galaxy S25

Hello. I purchased an S25 Ultra, 512gb Jet Black phone. The S-Pen rattles when I tap the left half of the screen and it sounds like something is... View Post

02-27-2025 08:08 AM

Hello Bryan, Welcome to the Community. We understand the concern with the rattle noise you are heari... View Post

Encrypted phone and now it doesn't recognize the key

Posted by 02-27-2025 01:56 AM in Galaxy S25

I have the s25 ultra and I think that this is probably the worst one I've ever had by them. I miss my 23 and 24 ultras, I feel this phone is a... View Post

02-27-2025 07:42 AM

Hello kingk47phish, Welcome to the Community. We understand how upsetting it is that the encryption ... View Post

Samsung Care + with loss and theft Galaxy S25 ultra

Posted by 02-24-2025 09:36 PM in Galaxy S25

Upon purchasing my Galaxy S25 Ultra, I distinctly recall acquiring Samsung Care+ with loss and theft coverage. Given my history of misplacing... View Post

02-27-2025 06:10 AM

I experienced significant confusion, leading to unproductive investigative efforts. Corrective actio... View Post

Messaging Issue Sim 1 and Sim 2

Posted by 02-26-2025 08:27 AM in Galaxy S25

Hi Samsung Tech Support, Please note that the text messaging app has an issue, I have 2 esims, Sim 1 being default and I named Sim 1 and Sim... View Post

02-26-2025 08:50 AM

@user9ylsrtKGmV Sorry but this is a user to user discussion area. There is no directly link to Samsu... View Post

Samsung S25+ not always sending text passcodes

Posted by 02-24-2025 03:17 PM in Galaxy S25

This phone will not always send passcodes via text with some companies which you need to do in order to prove identity when logging in to different... View Post

02-26-2025 03:12 AM

I called my cell provider tech support and they were able to help reset a bunch of settings in my me... View Post

Side button or rocker

Posted by 01-30-2025 09:58 PM in Galaxy S25

My S25 Ultra arrived today, and I'm encountering an issue with the left-side button. Sliding my finger across it produces no response. Is there... View Post

02-25-2025 07:21 PM

If it was a slide button, it be in a pretty inconvenient location. Although, after years of forcing ... View Post

S25 Ultra kicks out of apps randomly

Posted by 02-25-2025 04:50 PM in Galaxy S25

I have had the S25 Ultra since day one and love the phone. However, I do have an issue: I randomly get kicked out of apps and sent to the home... View Post

02-25-2025 05:13 PM

I just tried it thank you Robin View Post

Samsung wallet failed

Posted by 02-24-2025 11:55 AM in Galaxy S25

I recently trade my s24 ultra for the s25 ultra but sadly 😥 since I migrated to that new phone, the wallet doesn't work anymore, I... View Post

02-25-2025 10:54 AM

I had similar problem with same error message, but it worked fine after I updated all required googl... View Post

Samsung automatic cancels my orders.

Posted by 02-22-2025 12:05 AM in Galaxy S25

Anyone experienced orders being cc canceled by Samsung? View Post

02-25-2025 06:00 AM

I did they said nothings wrong with my account but my home address automatically cancels my order . ... View Post

Identifying my Device ID?

Posted by 02-22-2025 12:46 PM in Galaxy S25

Anyone know where I can find my device's ID? Is it the same as the IMEI1? View Post

02-22-2025 06:41 PM

yep its in there View Post

NavStar still not working

Posted by 02-22-2025 11:09 AM in Galaxy S25

My module still not working...any clue? I submitted the feedback. Thanks!!! View Post

02-22-2025 11:46 AM

I uninstalled everything and it worked. Thanks!!! View Post

Feature reguest: Ui7 bottom up better design.

Posted by 02-21-2025 06:16 PM in Galaxy S25

I would like the power and settings button to move to bottom. For us who have Ultra phones it makes more sense.The battery pill is "AWFUL"... View Post

02-21-2025 06:23 PM

I agree with battery icon and rest View Post

If I purchase a samsung s25 unlocked will it have wifi calling on it?

Posted by 02-21-2025 02:27 PM in Galaxy S25

The last time I purchased a samsung unlocked phone it didn't have wifi calling and we could not put it on it. View Post

02-21-2025 02:34 PM

It depends on your carrier, I have Verizon unlocked and I have WiFi calling. View Post

Swipe left on Home screen not working for Google Discover

Posted by 02-19-2025 05:43 PM in Galaxy S25

SOLVED: Following the advice of Tom6068 (below) to clear the cache, the issue has been resolved. ORIGINAL POST: ... View Post

02-21-2025 11:32 AM

Awesome! Set the topic to resolved! View Post

S25 Ultra: notifications sent to watch display "sensitive"

Posted by 02-11-2025 05:47 AM in Galaxy S25

I just upgraded to the 25 Samsung Galaxy Ultra from the 22 Galaxy Ultra. Biggest mistake. 90% of my notifications that show up on my phone are... View Post

02-20-2025 03:19 PM

Glad to hear your notifications are working on your new watch. You shouldn't be getting any ads, tho... View Post

Reminder app will not bypass do not disturb.

Posted by 02-19-2025 04:18 PM in Galaxy S25

Had this problem in S24 Ultra too but didn't look into it nor report. Am I doing something wrong? Seems simple enough. I added the reminder app... View Post

02-20-2025 11:27 AM

You bet! View Post

Keyboard disappears and Gallery temp froze with blacked out image

Posted by 02-05-2025 03:38 PM in Galaxy S25

Hello I just received my s25 ultra and for the few days I've been using it I've ran into a bug where the keyboard... View Post

02-20-2025 06:46 AM

I'm having same issues View Post

Home UP DIY option missing

Posted by 02-14-2025 04:22 PM in Galaxy S25

I downloaded the official good lock home up on my s25 ultra but I not seeing it option to turn on DIY home screen. Is anyone else having this... View Post

02-19-2025 07:46 PM

Thanks again. They should make it work on both home or home & app screen View Post

Samsung Wallet: Unable to log in to My Money by Sofi account

Posted by 02-05-2025 12:40 PM in Galaxy S25

I've upgraded from s23 ultra to the new s25 ultra.. I was able to transfer everything but now my money by sofi account doesn't log on to... View Post

02-12-2025 11:09 AM

Contact the Samsung Wallet team Samsung Wallet / Samsung Pay / Samsung Pass For questions or concern... View Post

Music/video not at full volume even when maxed

Posted by 02-19-2025 11:29 AM in Galaxy S25

Anyone else having issue with the music/video not being at full volume even thou it is maxed out on all options. I've tried restarting phone... View Post

02-19-2025 03:26 PM

Hello Gabriel05, Welcome and thank you for being part of the Community. We understand the frustratio... View Post

Shipping Policy

Posted by 02-19-2025 02:02 PM in Galaxy S25

... View Post

02-19-2025 02:10 PM

Hello SamEyeAm1, Thanks for being part of the Community. We understand trying to make shipping arran... View Post

Muting system sound doesn't mute all the audio playing on individual apps

Posted by 02-03-2025 01:19 PM in Galaxy S25

Have US unlocked version of S25 ultra. When I set the phone on complete mute or vibrate only the videos playing on YouTube or Facebook is not... View Post

02-19-2025 01:19 PM

Thanks a lot! This perfectly resolved the issue! I apologize for the delay in response as I didn't c... View Post

Phone case from s25ultra to s24ultra

Posted by 02-19-2025 10:57 AM in Galaxy S25

I pre order the s25ultra in trade of my 24ultra and ofc some phone cases separatly that I really fancy and cost me pretty much. I'm really not... View Post

02-19-2025 11:23 AM

I would suggest just doing a return once the cases arrive and reorder s24U cases View Post

[ISSUE] AICore Keeps Stopping, other issues

Posted by 02-02-2025 12:25 PM in Galaxy S25

I just got my Galaxy S25+ a few days ago but I keep experiencing "AICore keeps stopping" and this... View Post

02-19-2025 09:27 AM

Hello, Welcome and thank you for being part of the Community. We understand the concern with AICore ... View Post

Galaxy S25 Ultra taking screenshots randomly while driving

Posted by 02-17-2025 07:54 PM in Galaxy S25

Hello everyone. Has anyone experienced their phone taking screenshots randomly while driving? View Post

02-19-2025 07:56 AM

Awesome, glad you were able to resolve it. Please mark that as a solution, as it may potentially hel... View Post

"Basic" Battery Protection Mode Not Working

Posted by 02-11-2025 04:05 AM in Galaxy S25

Hi, me again. So after my post the other day, I switched to Basic battery protection mode. The one where it charges to 100%, then let's... View Post

02-19-2025 07:13 AM

Hey MetalMatty, Thanks for being part of the Community. We understand the concern with Basic Battery... View Post

Randomly playing Sirius music

Posted by 02-15-2025 07:49 AM in Galaxy S25

Android 15 is occasionally playing my SiriusXM radio app on both my S24+, and my S25 Ultra. View Post

02-19-2025 06:01 AM

Hello pp15933, Welcome and thank you for being part of the Community. We understand how frustrating ... View Post