Original topic:

S25 ultra takes screenshots on its own?

(Topic created: 09-02-2025 05:00 AM)
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userm4yoHXptYY
Cosmic Ray
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Galaxy S25

Anyone's know or have a tip for this matter, my s25 ultra takes a screenshot by it self and sometimes is annoying cuz sometimes take 5 or 6 screenshots, I have one UI 8, if someone have a solution, appreciate the help. 

Thanks 
22 Replies
realaud
Honored Contributor
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Galaxy S25
Does it do this while in your pocket? Are you accidentally pressing the trigger button(s} or swiping your palm across the screen? You can change the screen shot trigger to make it a little harder for accidental shots, but it's also easy enough just to delete the accidental pictures.

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userm4yoHXptYY
Cosmic Ray
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Galaxy S25
Not always, in fact when I write this post, is taking screenshots.
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realaud
Honored Contributor
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Galaxy S25

Have you done a simple reboot, or tried wiping the cache partition? 

https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Tips-amp-Tricks-First-steps-in-trouble...

You might also try removing all screenshot trigger actions (temporarily) except the icon in the quick panel to see if it still happens.  If none of these actions solve the issue, put in an error report. 

https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692


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userm4yoHXptYY
Cosmic Ray
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Galaxy S25
Hello and thank you for your assistance and I do it right now and we'll see if is working.
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Focr06
Comet
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Galaxy S25
Sounds like you have palm swipe on...

1756819500916.jpg
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userm4yoHXptYY
Cosmic Ray
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Galaxy S25
I maintain that option off.
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realaud
Honored Contributor
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Galaxy S25

Did you, at any point, create my routine of using the double tap on the home button on the navigation bar to take a screen shot and then forget?  Sometimes I have an accidental double tap that takes a screen shot.  I just delete the shot.


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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25
Do you have Registar enabled? Do you have it configured to take a screenshot when you tap the back of the device?
userm4yoHXptYY
Cosmic Ray
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Galaxy S25
I check my routines and is fine, I think I have registar enabled, I'm a check it
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