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Original topic:

S25 ultra's photo color tone is inaccurate

(Topic created: yesterday)
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Minhpicasa
Constellation
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Galaxy S25

I recently visited a store and tried out the camera of s25 ultra. The first thing i notice is how the color tone of 200mp picture in s25 ultra is "brighten up" and the color of blossom is just washed out compare to s23 ultra! I tried to install camera assistant to modify the setting but there is none.

1000021337.jpg

1 Solution


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Solution
SamsungRei
Community Manager
Community Manager
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Galaxy S25

Hello, Welcome and thank you for reaching out. We understand you are experiencing a difference in the display colors from previous phones.

Samsung continuously enhances the Galaxy phone experiences based on users' feedback. The Galaxy S25 series display has been tuned for a more comfortable viewing experience. You may notice a difference in the color of the display compared to previous models.

Samsung respects all of usersā€™ various feedback about the color of the display, and additional updates have been performed to enhance customer satisfaction and userā€™s choices. It provides further customizable options for natural display settings, so please refer the Display settings, as suggested by @Robin621k .

Settings > Display > Screen mode > tap Vivid > Advanced settings > adjust the ā€˜Vividnessā€™ slider bar

If ā€˜Naturalā€™ is selected in Screen mode, or ā€˜Eye comfort shieldā€™ or ā€˜Adaptive color toneā€™ is enabled in Display settings, you are not able to adjust the ā€˜Vividnessā€™ option as the ā€˜Advanced settingsā€™ does not appear on the settings menu. (To use the feature, set 'Vivid' mode and turn off those options.)

Additional feedback can be provided using the Error Report feature in the Members app. You can find the steps here: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 



Be sure to click " āœ“ Accept as Solution" when you find an answer that works for you.



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3 Replies
Tobi92100
Cosmic Ray
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Galaxy S25
I'm sure that's sum to be fixed with a simple update. Idky but every new phone they drop there's a little problem few complaints about n then just gets fixed with the next update or so after the phones release
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Robin621k
Honored Contributor
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Galaxy S25
This is because out of the box, the S25U in display settings it is set to NATURAL, not vivid mode. All you have to do is go to settings, display, screen mode, turn on VIVID, and advance settings and select the level of saturation you desire.
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Hello, Welcome and thank you for reaching out. We understand you are experiencing a difference in the display colors from previous phones.

Samsung continuously enhances the Galaxy phone experiences based on users' feedback. The Galaxy S25 series display has been tuned for a more comfortable viewing experience. You may notice a difference in the color of the display compared to previous models.

Samsung respects all of usersā€™ various feedback about the color of the display, and additional updates have been performed to enhance customer satisfaction and userā€™s choices. It provides further customizable options for natural display settings, so please refer the Display settings, as suggested by @Robin621k .

Settings > Display > Screen mode > tap Vivid > Advanced settings > adjust the ā€˜Vividnessā€™ slider bar

If ā€˜Naturalā€™ is selected in Screen mode, or ā€˜Eye comfort shieldā€™ or ā€˜Adaptive color toneā€™ is enabled in Display settings, you are not able to adjust the ā€˜Vividnessā€™ option as the ā€˜Advanced settingsā€™ does not appear on the settings menu. (To use the feature, set 'Vivid' mode and turn off those options.)

Additional feedback can be provided using the Error Report feature in the Members app. You can find the steps here: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 



Be sure to click " āœ“ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.