S25 ultra S Pen not recognizing touch

[techjb13]

Has anyone had this issue and knows the fix? My phone recognizes the pen when it comes out of the phone, but it's not recognizing the touch. It recognizes the bubble sometimes when putting the pen close to the screen and moving it around, but the touch isn't working at all.

[Oxford]

What do you mean the "touch" isn't working? Does the pen write on the screen?

[Ben_H]

@techjb13 If the pen itself is not recognized by the device, there are some steps to try. Here is a link to those steps: https://www.samsung.com/us/support/troubleshoot/TSG10003236/

Let us know how it goes.

[techjb13]

No it doesn't write on the screen at all

[tempestt]

I know this has nothing to do with your issue but I hate the fact that the S25 ultra pen does not take pictures anymore.

[techjb13]

I was actually excited for that feature as I transitioned back to android lol then I tried it and was hurt too😂