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2 weeks ago in
Galaxy S25My wife and I have Samsung S25 phones and wireless chargers. My phone just started cycling when I put it on either wireless charger. It accepts the charger and then drops the charging, then repeats this about every 2 seconds. My wife's phone still charges normally on either charger. I don't have anything definite that has happened recently on my phone to cause this. I have searched the posts. Is this a new hardware defect that hast started on my phone? Should I wait till a new software update and see if that fixes it? I do not have replacement insurance on my phone and don't know if it is under warranty. I am still paying for it monthly with offsetting credits with Verizon. Any advice would be helpful. The phone charges fine via the USB cable.
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2 weeks ago (Last edited 2 weeks ago ) in
Galaxy S25Manufacturer defect is difficult to say, as such a thing could have been the result of something like a drop. You will likely need to visit a certified Samsung repair center to have the issue diagnosed and repaired by a certified technician.
Find one near you: https://www.samsung.com/us/support/service/locations/
The S25 is not yet a year old and is therefore still under the limited one year manufacturer warranty. If the issue would be deemed a manufacturer defect (unclear how likely this is,) then it would be eligible for warranty repair.
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2 weeks ago in
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2 weeks ago in
Galaxy S25I have tried everything mentioned in all the posts I have found.
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2 weeks ago in
Galaxy S25@Members_9fE5yaz So you have tried it with the case off?
Sounds like you need to reach out to Samsung support.