S25 Ultra Screen lack of screen response

[Faith7777]

I received my S25 Ultra last night, and I've noticed the screen sensitivity seems a bit inconsistent, even whith the screen sensitivity on, and I'm using a WSKEN glass screen protector. It's a beautiful screen protector; I've always used Whitestone Dome, but they don't offer one for the S25 Ultra. I hope this one holds up to accidental drops. The responsiveness seems less reliable on the sides, particularly the right side, requiring multiple taps at times. Has anyone else encountered this issue?

[Faith7777]

I agree! I'm loving it I was really disappointed by them taking the Bluetooth connectivity away because I use it a lot to take pictures. So when I got it I was still kind of iffy on whether I was going to keep it, or keep my S23 Ultra. But I'm really loving it. I know I'll love it more once all the good lock modules are up and running.

[Robin621k]

Are you by chance using a screen protector?

[stephscloud]

I am not. I like to test a product as is before adding extras.

[작두여장군]

I've noticed the same thing on my 1tb s25u. It will suddenly freeze (not even doing anything besides scrolling on home page) and i can't tap to open anything, nothing happens and a solid 20-30 seconds later it might resume. but I've restarted my phone twice this week to "resolve" this issue.

[Faith7777]

I haven't had any freezing of my phone at all, for that much of a delay. Have you called Samsung and talked to technical support. With that many issues are probably return the phone before your two weeks is up. Thank you for your response. Good luck😊

[Faith7777]

Thank you for your response, I'm not having that much difficulty with mine. Just random clicking on it and having to collect twice. I see this post is from 2/1 have you had any changes has it gotten better at all.

[Members_fI7JPR2]

I'm having the same issue, but I'm using a screen protector. When I first got the phone I used it for about a day with the official Samsung screen protector and didn't notice any issues at all, but I took that off the next day because I **bleep** up both installs and got dust under the protectors. Switched it with an ESR protector after that.

It happens so randomly and it's not very frequent, usually if it happens I only have to tap one more time for it to register, but it's impossible to reproduce because it's so random. I've tried every setting I can think of, including the animation settings under the developer category and the increased touch screen sensitivity setting, nothing seems to really help. It's odd though, I have no issues with this screen protector otherwise and even the fingerprint reader works exactly the same way as it did with the screen protector off. Anyway, in my case it could be the screen protector. But it's also possible the issue was happening the first day I had it with the official Samsung protector on, could just be that I didn't notice it then

[Faith7777]

Thank you for your feedback, I agree it doesn't happen that often then he's going to click it one more time. I feel a lot more comfortable with my screen protector on. So if that's something that I have to deal with it will be worth it then to save my screen from scratches Etc.😊

[Members_fI7JPR2]

Yeah I'm not going to take my protector off to fully test it because I don't want to risk using the phone without one, but also I hate wasting it when it was a perfect install with zero dust/bubbles lol. I have a feeling it's a software issue though. However, I do suggest changing the animation settings under the developer settings. It seemed to help people that had the S23 and S24 series of phones. 

"Go to settings>about phone>software information then rapidly tap the Build Number option until developer mode is enabled.

Then go back to the settings main page, scroll down to developer options and tap it. Scroll down a bit to the drawing category, and change all animation scale speeds to 1.0x to 0.5x (you can also just turn off animation)"