S25 Plus Bad Sound Quality

[assat76]

I have the s25 plus. I bought it 4 days ago but the sound quality is very disturbing. Especially the notification and call sounds are like they are exploding. It is as if the sounds are coming from a can. This has nothing to do with the equalizer settings. I demand that this be fixed with the first update. Also, there is no bass in the sounds.

[meself]

Not had that on mine

[Tom6068]

From what I have read, that is a typical sound effect on the S25 and + models. Try changing the sound levels using the built-in equalizer and play with the differences. Go to Settings/Sounds and vibration/Sound quality and effects/Equalizer.

[assat76]

Maalesef o kısım problemi çözmüyor. Tüm varyasyonları denedim. 

[Tom6068]

Then return the device for a full refund. You are within the time limit (15 days from the day you received the device) to return it.

[assat76]

Unfortunately, devices with a SIM card inserted cannot be returned in Turkey.

[Tom6068]

That's a bummer. Take that as a lesson to research products and ask questions online regarding what products offer and what users get.

[realaud · Accepted solution]

This is the forum for U.S. products.  You would find better help in a forum for your own country.

https://www.samsung.com/visitcountry/

[realaud]

You demand?  On a peer-to-peer user forum? This is not Samsung support.  If you are going to make "demands", do it through the proper feedback channel. No one from Samsung is acting on demands from this forum. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

You have the phone 4 days, if you are not satisfied, return it.

[assat76]

The issue is not whether I should return the phone or not. I have a problem with the phone and I am stating it.