I've never had issues with prime video in the past. But for some reason on my new s25 ultra prime video does not want to work at all. I've restarted my phone, uninstalled the app and nothing seems to work. Any tips? Also, I see glitches here and there when minimizing my Netflix to scroll on Facebook and then making the screen full-sized when I'm done. I did not have that issues on my s24 ultra.
Try this, when you open the app and it shows the profiles page, press the back button. Then, if you need to switch profiles, tap on switch profiles. This happened to me the first time I open Prime video. Amazon needs to push out an update.
