Original topic:

Official Galaxy S25, S25+ & S25 Ultra, Shipping, and Feedback Thread

(Topic created: a month ago)
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KnightRiderRalph
Samsung Care Ambassador
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Galaxy S25

Hello. Everyone that has Pre Ordered a Galaxy S25, S25+ or S25 Ultra, you can post any order or tracking updates here.

This thread is for Galaxy S25, S25+ and S25 Ultra pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

102742_61_samsung-unveils-new-galaxy-s25-series-powered-by-qualcomm-snapdragon-8-elite-12gb-ram-and-ai_full.jpg

 

Here is my stuff:

- Date ordered: Jan 22

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity: 512GB Jet Black

- You can share your trade-in info, if you want: Trading Galaxy S24 ultra

- Estimated delivery date: Feb 7

The link to pre order: Pre-Order Galaxy S25 Ultra 512GB | JetBlack (Unlocked) | Samsung US

577 Replies
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Galaxy S25
If there was some big "gotcha" that Samsung failed to make public I could see the point. But everyone knew about the no Bluetooth functionality of the Spen and the 12mpx front facing camera months before they went on sale.
ijmf
Asteroid
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Galaxy S25
Thanks for your comments. I understand. I am not or have ever owned a Samsung. So I never followed news pertaining to it and I can only go by the product page as advertised. Please don't hate!
Tom6068
Supernova
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Galaxy S25
If you are still within your return window, I would suggest sending it back for a refund. Everyone should be satisfied with their devices according to how they expected them to function, especially when considering the price. This is my first new phone in 3 years for me as I could not see spending the money on the S23-24 Ultras that were not really anything better.

While my initial thoughts kinda leaned towards returning this purchase, I did however opt to keep it as it does take better pictures, is super fast, and the mobile connections is off the wall incredible, and I mean nothing like I have ever before had (I've been with the same carrier to three years now). The Ai features are really good, battery is off the wall long and it is overall way faster.

So, for me, I think it is worth it but not a huge leap over the S24 or even the 23, but that is me. My data transfers were very good just like when I went from a Note 8 to an S10, then the S21 Ultra (which my wife has and will not give it up, she loves it that much), to the S22 Ultra to now with the S25 Ultra.

I get some of the disappointments with features being removed, changed etc, but all of those were known pre-release that those were actual things advertised to not be included. So, while they are disappointing, to buy the phone then complain about them is weird and I do not mean that personally. Many other complaints regard aesthetics or customizations that are purely subjective things. The things that should matter is the actual functionality of the device and that it works as sold.

Yes, there are some legit issues that people legit experienced/are experiencing, but that was with the previous Samsung releases, this is nothing new. But in my reading so far after 3 weeks, I am kinda surprised at how it is not as pronounced in legit complaints than what I saw on the S21-22 and what I read in the 23 and 24 forums here.

Always do what is best for you.
ijmf
Asteroid
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Galaxy S25
Hey thanks. This is great feedback. At this point I am opting for keeping it and just see.
3Fees
Supernova
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Galaxy S25
Look here: Qualcomm Elite CPU specifications.

Here is one briefly. The modem Snapdragon X80 multi gigbyte 5G speeds with the first 4Ɨ6 MIMO solution , 30% more accurate location, 1st to integrate wifi ranging and more.
Product brief:
https://www.qualcomm.com/products/mobile/snapdragon/smartphones/snapdragon-8-series-mobile-platforms...

Cheers
3Fees
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RaviKath
Cosmic Ray
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Galaxy S25
3 weeks in using my Ultra and I have been nothing short of extremely disappointed.

From a hardware standpoint, nothing works well. The phone loses connection at will, perpetually freezes up, he'll even the NFC works less than 25% of the time.

Samsung really **bleep** the bed with this phone. This has been the worst Samsung phone I've used in more than a decade
meself
Honored Contributor
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Galaxy S25
Not had issue you have noted have you submitted feedback
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RaviKath
Cosmic Ray
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Galaxy S25
Yes, have submitted to Samsung. I'm really hoping this is a software issue more than anything else
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meself
Honored Contributor
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Galaxy S25
There should be a reply and will let you know if passed onto developer for fix
RaviKath
Cosmic Ray
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Galaxy S25
Much appreciated feedback! I am really regretting trading in my S24 Ultra