Original topic:

New S25 Ultra - Notifications not working

(Topic created: yesterday)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
274 Replies
Pattig144
Asteroid
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Galaxy S25
I haven't traded my 25 ultra in yet, but this is very annoying having no different sound for apps. I am missing emails, etc, because I can't hear a special sound. This is the first samsung phone I've ever been disappointed with. Not sure what to trade it for!
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usermzeJaY3BsM
Neutron Star
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Galaxy S25

I have the option to change the notifications sound in Samsung E-mail, Gmail, and outlook.  For the notification categories option to appear, you do have to enable it within the phones, Notifications | Advanced settings screen, as mentioned by justtryingtohelp.  This is with an S25 Ultra, FYI

AnJam313
Asteroid
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Galaxy S25
Thank you.

This helped me turn on more details in specific apps. I'm still not seeing a way to individualize sounds for specific apps.
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stud1089
Constellation
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Galaxy S25
For about a week I could not get my Samsung message app to show me my messages at the top of my status bar. It took me so long to figure out too long press their name inside the actual message app and it's ,opposite to me anyway, turning my notifications on and off. The little bell at the was kind of deceiving turning my notifications on and off. I messed with all of the settings and options and all I had to do was loan quick their name and turn my notifications on I had to select all of my conversations to I guess turning the notifications on. 
realaud
Honored Contributor
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Galaxy S25

It was very hard to follow your round and round, no punctuation post, but you did not need to through all that. All you had to do was turn notification categories on. Settings/notifications/advanced settings/manage notification categories for each app. The go to your messaging app settings, tap on notifications, then tap on categories and make sure allow notifications is turned on, then make sure new messages or incoming messages (depending on which app you are using) is also on, tap that category and select the sound you want. To set a different sound for different conversations, open the conversation you want to change the sound for, tap the menu, select details and then select notifications and choose the sound for that conversation.

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