Original topic:

New S25 Ultra - Notifications not working

(Topic created: a week ago)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
161 Replies
VadimOlga
Constellation
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Galaxy S25

The same! The problem appears to be that notifications don't come through while the phone is idle and/or locked. Samsung FIX it please!!!

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Maor_Aver
Cosmic Ray
Options
Galaxy S25

Did someone figure out a solution?

So annoying!!!!

Milos032
Constellation
Options
Galaxy S25

no solution,samsung must fix this...

GazMGZT
Asteroid
Options
Galaxy S25

Hi i had the same issue its obvious a software issue, i downloaded Glimpse Notifications from Play Store perfect all notifications and wakes up screen when phone of ie in stand by .

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userDXHlGEDZ6Y
Constellation
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Galaxy S25
After the Superbowl I noticed my S25 ultra was not receiving any notifications. My S23 ultra on the other hand was redwing all alerts. Is anyone else experiencing this problem ? I did everything to make sure it's working but the only thing left is to do a full reset and I don't want to do that. Anyone else?
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3Fees
Supernova
Options
Galaxy S25
What notifications do you have on?

Cheers
3Fees
Prolifik
Constellation
Options
Galaxy S25
Not at the moment. Try to clear the cache off the device.
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votzybo
Asteroid
Options
Galaxy S25
I have looked through all of the forums and available information for this topic, but nothing has helped. 

My lock screen turns on in accordance to the vibration I receive from the notification, but I don't see it show up in the notification section on the lock screen. When I unlock my phone I get all of the notifications I have missed due to this. It is only certain apps, which is really weird. 

I have disabled app snoozing, always on display; enabled notification categories, while making sure that the proper notification settings are set for the apps I am having problems with, disabled notifications then reenabled, restarted my phone, and powered it off completely. 

I am switching from an Iphone 15 Pro Max to the Samsung S25 Ultra. I am really trying to love this phone, but this is really annoying 

This didnt happen from the beginning either, notifications were fine from when I got it (February First) until a couple days ago (February Fifth).

Any and all help is Incredible, thank you.
Jkirkpatrick
Constellation
Options
Galaxy S25

!!! THIS WORKED

Open Gmail>settings>click your email address>inbox notifications then check the box that says label notifications then notify for every message

It's unfortunate this happens but this should help everyone out.

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Milos032
Constellation
Options
Galaxy S25

Dont work, s25 have softer problem, gmail and rest app working randomly, little work, little dont work.... S25 have problem when is screen turn off.... 

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