Original topic:

New S25 Ultra - Notifications not working

(Topic created: 01-31-2025 08:33 AM)
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Squeaky369
Cosmic Ray
Options
Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
227 Replies
GazMGZT
Asteroid
Options
Galaxy S25

Download Glimpse Notification works a treat until Samsung sort it.

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userazIsNKDDFl
Constellation
Options
Galaxy S25
Is it good?
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Ankita555
Constellation
Options
Galaxy S25

I am not receiving any messages on my recently purchased samsung s25 ultra.

Its frustrating to not m able to receive sms  from workplace and friends. 

Kindly guide 

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Squeaky369
Cosmic Ray
Options
Galaxy S25
Screenshots.1738341099924.jpg1738341099932.jpg1738341099943.jpg1738341099949.jpg
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Squeaky369
Cosmic Ray
Options
Galaxy S25
More screenshots 1738341174281.jpg1738341174290.jpg1738341174297.jpg
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Just_horace
Galaxy
Options
Galaxy S25
I also transferred everything over via Smartswitch to the S25 Ultra. All my notifications were reset. I had to go back and set individual notifications for each app. Have you tried that?
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Squeaky369
Cosmic Ray
Options
Galaxy S25

I checked all those options, they're good. Even in the "Notification Categories" for each app, all the options are turned on.

 

 

rmarinella
Cosmic Ray
Options
Galaxy S25
Terrible situation. Reset?
Squeaky369
Cosmic Ray
Options
Galaxy S25

That's what I am going to do... Full reset and don't restore from backup.

SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Let us know if the reset fixes the notification issue.



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