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09-09-2025
10:12 PM
(Last edited
09-11-2025
11:13 AM
by
SamsungAdam
) in
I just went into my gallery and discovered that 99% of my pictures ane videos are missing. Suddenly and randomly, they are gone.
Solved! Go to Solution.
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09-09-2025 10:44 PM in
Galaxy S25- Mark as New
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09-10-2025 04:41 AM in
Galaxy S25- Mark as New
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09-10-2025 04:24 PM in
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09-10-2025 05:46 PM in
Galaxy S25- Mark as New
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09-10-2025 05:50 PM (Last edited 09-10-2025 05:50 PM ) in
Galaxy S25- Mark as New
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09-10-2025 07:15 PM in
Galaxy S25I've disabled and enabled it to see if that was the problem and nothing.
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09-11-2025
09:46 AM
(Last edited
09-11-2025
10:23 AM
by
SamsungLena
) in
Hello, welcome to the Samsung Community! I understand your frustrations with your images disappearing for your gallery. If your photos are visible in My Files but are not in the Gallery app, these files or albums may be set as hidden. This prevents Gallery and other apps from scanning for media. To solve this, you can change the option for showing hidden files. If you still cannot find a missing image, you can check the Trash folders and synced data.
The Gallery app can now automatically group together similar images to help keep your images organized. This may hide some images until you tap the group. Tap the grouping icon next to the search icon to disable grouping.
If you have Essential albums enabled, from the Albums tab of Gallery, tap More options (the three vertical dots) and then tap Select essential albums. Tap your desired album to add it to Essential albums, and then tap Done to save your selection. Also, tap More options (the three vertical dots), and then tap Hide albums. Turn off the switch next to any hidden album to make sure they appear.
Navigate and open My Files. (You may need to open the Samsung folder to find My Files.) Tap More options (the three vertical dots), and then tap Settings.
Tap the switch next to Show hidden system files, and then tap Back to return to the file list. Your hidden files will now appear.
Navigate to the folder containing the image files and look for a file named “.nomedia”. Touch and hold that file, and then tap Delete.
Please Note: If you have sent an image to the Trash in the Gallery app, it will be permanently deleted after 30 days.
Next, you can check the Trash in both My Files and the Gallery apps.
My Files: Navigate to and open My Files, and then swipe to and tap Trash under Utilities. Touch and hold the desired file. Then, tap Restore.
Gallery: Navigate to and open the Gallery app, then tap Menu (the three horizontal lines), and then tap Trash. Tap Edit, and then select your image (or a group of images). Tap Restore or Restore all to remove the images from the Trash.
Some apps may manage their folder permissions to prevent access from other apps like Gallery. In these cases you may be able to use My Files to copy the content to the Pictures folder.
When the image files are in a supported folder, they will appear in Gallery
Photos may not be visible if the app’s permissions have been denied. To resolve this, navigate to and open your device’s Settings, then tap Apps, and then select the desired app, such as Gallery.
Tap Permissions, then tap Photos and videos, and then select Always allow all.
You can also grant permissions when opening an app for the first time by tapping Allow all when prompted. Or, you can set the app to access your preferred photos and videos by tapping Select photos and videos instead.
If the troubleshooting steps do not resolve the issue, you can submit an error report by: Samsung Members app > Get help > Send feedback > Error reports.
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09-11-2025 10:06 AM in
Galaxy S25I have tried all the recommended steps and I am still unable to view my images in gallery.
I'm not sure what caused them to disappear as they were in my gallery and by the end of the day they were gone.
At this point, I've accepted the fact that they aren't in my gallery. I'm just glad that I did not lose them completely since they are in my cloud.