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[ISSUE] AICore Keeps Stopping, other issues

(Topic created: 02-02-2025 12:25 PM)
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SkinnyVanilla
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Galaxy S25

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I just got my Galaxy S25+ a few days ago but I keep experiencing "AICore keeps stopping" and this just happened. 

It's getting very annoying, especially with a brand new phone.

Anyone else seeing this issue? Thoughts on how to resolve?
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SamsungMod
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Galaxy S25

Hello, Welcome and thank you for being part of the Community. We understand the concern with AICore stopping.

Make sure all apps are fully updated.

Try clearing the app cache and data. https://www.samsung.com/us/support/answer/ANS10001372/

You can also try clearing the cache partition of the phone. This article from T-Mobile provides steps. https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s25/topic/update-amp-backup/wipe-ca...

If AICore continues stopping, a factory reset is the next step. https://www.samsung.com/us/support/answer/ANS10002030/

We also recommend submitting an error report to provide the data to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you would like to have the phone evaluated, you can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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10 Replies
M79
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Galaxy S25

Receiving message "8jm6"

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Vieja
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Galaxy S25
Hummn! Why!? ... What was it anyways!?
M79
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Galaxy S25
Not sure, I keep getting that notification
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GLOCKMAMA
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Galaxy S25

No idea how to resolve it because I've tried everything. It has been happening on my S25 Ultra since I recieved it on 1/30. Uninstall & updates do not fix it. Hopefully Samsung will be quick to solve it. It is clearly being triggered by the keyboard on mine. 

Michelle Womble
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user310120
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Galaxy S25
Just got my s25 yesterday and it keeps having the same issue! 1 day old. 🫠
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kvsmith59
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Galaxy S25
Same
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Laurne22
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Galaxy S25

Same and I just got my phone yesterday 

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Members_envLYpu
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Galaxy S25

Same. S25 Ultra.

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SLASHX
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Galaxy S25

My brand new s25utra is continuously popping up saying ai core has stopped whenever i open google messages.

 

How do i fix this???

 

 

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