Galaxy S25 Ultra freezing and buffering

[GopherM47]

I don't know if the problems are linked or separate. My S25 Ultra will occasionally freeze up.  The touch screen will not respond. If I press the power button, it will return to the lock screen, and I can log back in, but it still doesn't respond. I can't sweep down from the top to access any menus. I can press and hold the power and volume up buttons and either power off or restart the phone. Once it restarts, everything works normally.

The other problem is that the phone randomly buffers. I have 4 blue squares in the center of the screen that rotate around in light blue and darker blue shades for several seconds, and then, the normal functions return.

[navymom22]

Yes it just happened to me in the last week it might be a connection issue when you are on wifi and wifi calling and low battery

[Je655]

If none of @CEParsons suggestions help you might want to test your cameras before a factory reset.

Option 1: in Samsung members app go to the support page and run phone diagnostic, it will do a basic test for the front/rear cameras during the diagnostic

Option 2: go to your phone app and dial *#0*# , this should bring up a testing menu. Select mega cam (back cameras) and front cam to make sure each camera is working.

[johnnyjpmora]

No entiendo porque me pasa esto, otra vez actualización nueva y se me reinicia el celular se me traba y falla... que fastidio 

[CEParsons]

Have you performed these steps for routine maintenence?

☆ Follow Samsung’s Best Practices Guide

In particular, clearing device cache is an important practice in order to clean up junk files and keep things running smooth.

See the guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

☆ Use Samsung’s Good Guardians

Download Good Guardians and run its various modules. These modules optimize performance and can identify unusual behavior.

Download Good Guardians here: https://apps.samsung.com/appquery/appDetail.as?appId=com.android.samsung.utilityapp

Hope this helps!

[v6it]

La nueva actualización tiene problemas en samsung galaxy s25 ultra se recalienta mucho y se trabaja la pantalla

[smurf28]

My phone keep freezing anytime I plug my earphones out then it shuts off 

[Pianodude58]

Are you using usb earphones with an adapter?

[smurf28]

Apple earphones

[Pianodude58]

Apple earphones are known to inconsistently work with Samsung phones. I would recommend using Samsung Galaxy wireless ear buds.

[smurf28]

Ok